With over 25 years of experience as a founder and operational leader, I bridge the gap between complex technology and real-world results. I don’t just implement tools; I solve "impossible" organisational tangles.
The Founders Edge: Building companies since 1996 (InstaHost, Amven) has taught me to focus only on what moves the needle.
The Op Ex,CI & Transformation Expert: I’ve led massive transformations, from cutting £50m in public sector costs, to reducing processing times by 99.85% through AI and automation. Across the globe.
The Human Factor: Using behavioral psychology and psychometrics, I ensure new systems actually get adopted, not just installed.
The bottom line: I strip out waste, layer in AI where it matters, and manage the change so it sticks and value is realised.
I’ve spent over 25 years helping businesses across the world use technology to work better—not just buy it and hope for the best. My approach combines a founder’s pragmatism with Continuous Improvement expertise and Operation Excellence governance. Whether cutting £50m in costs for public transport authorities or reducing logistics spend by 31%, my focus is on taking tangled problems and making them solvable. I leverage AI and automation to strip out inefficiency, backed by a deep understanding of behavioural psychology to ensure people actually embrace the change. I deliver operational improvements that work in the real world, not just on paper.
A certified Chief A.I. Officer, and expert in modernising legacy operations into data-driven, product-led environments. I lead the end-to-end delivery of AI-enhanced RPA and Automation solutions to drive significant efficiency.
A Master Black Belt with a proven track record in applying DMAIC and Kaizen methodologies across global business units. I specialise in process re-engineering that delivers multimillion-pound savings.
A Prosci-aligned leader with extensive Shingo expertise, experienced in navigating complex cultural shifts within highly unionised and tech-averse environments. I excel at building internal consultancy teams and influential stakeholder relationships.